Apollo Moving - The Move

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Testimonials:

…”As you are aware moving can be a nightmare. We are grateful to all involved at Apollo for making our move a pleasant dream”…. Mr. & Mrs. Wojtowicz, Somerset, NJ

…”Your movers were careful and helpful and took great care of the furniture, walls and floors while moving in and out”… Mr & Mrs. McMaster, Somerset, NJ

…”From the first time we met you we were treated with kindness, professionalism and courteousness”… Mr. & Mrs. Walker, Bridgewater, NJ

…”Thank you to all involved in making our move from Morristown to New Mexico so successful. Everyone arrived when scheduled and was cheerful, professional, and considerate of our home and belongings.”… Mr. & Mrs. Rekas, Santa Fe, NM

…”The team leader was a true professional! He orchestrated a smooth and conscientious movement of our precious goods and the team packed our furniture securely and showed respect for the articles they were transporting”… Mr. & Mrs. Rosen

…”We were amazed at how they put our entire house into four crates. They did not stop until everything was loaded and sealed”… Mr. & Mrs. Ortiz

…”They were extremely patient as we determined where each piece should be placed. The time for both loading and delivering were within the time frame of the estimate”… Mr. Malin

…”There was no damage to our valuables and no damage to our home. Thank you for a great job!”… Mr. Leifer, Langhorne, PA

…”The crew was fantastic. They have wonderful personalities and were able to my wife at ease. Thanks to you and your employees”…Mr. & Mrs. Massagli, Barnegat, NJ

…”I am writing to express my thanks and appreciation for making the move stress free and enjoyable… I certainly would recommend your company to friends who are moving”… Mr. Nagy, Scottsdale, AZ

…”Nothing got lost or broken and you showed up on time and got us unloaded quickly”… Mr. Oechsli, Ponte Vedra Beach, FL

Details...

The Move

How do I prepare my home and myself for move day?

Your mover may ask you to choose several consecutive days during which your goods may be loaded. The number of days in what is referred to as a "load spread" depends upon the size of your shipment and the time of the year when your shipment is loaded. Remember to try to remain flexible during the busy moving season by allowing for extra days on your load spread, to have a better chance of securing a truck and driver to load your shipment.

The customer-service representative and/or driver will contact you at least 24 hours prior to load day to let you know the time of arrival. Be sure to let them know of any changes that have taken place that may effect loading day. A good example of changes that may take place is that the street in front of your home is now under construction, preventing the large over-the-road truck to get near your home. Or perhaps you haven't completed packing due to some unanticipated event. Contact your mover as soon as possible so that they can send out professional packers to complete the job for you.

Make sure your home is ready for the crew. Move anything off the porch and walkways that may obstruct movement of your goods out of the home. Take doors off the hinges if you know certain items will not fit through. Remove all small throw rugs from traffic areas that could cause the driver or crew to trip or slip.

Have water, Gatorade, or soda on hand for the driver and crew, especially on a hot summer day. Our movers will come prepared but will be grateful for your thoughtfulness.

Our drivers will prepare the home with runners, door jam protectors, and railing protectors if applicable. This will help save on the little knocks that occur during the loading process.

How will I know where my shipment is once it leaves my home?

The North American Van Lines' satellite tracking capabilities will allow you to trace the whereabouts of your shipment and driver, often over the internet. Please ask your relocation specialist for details on shipment tracking.

How will I know when my shipment is going to be delivered?

Your driver will contact you 24 hours before delivery. The moving company will assign a customer-service representative as your primary contact and will be able to track your shipment and provide you with an update as to the date your goods will arrive.

Be certain to provide the driver with all your contact information. The phone number at the new home is only good if there is a person there to take the call. If you can be reached at work, a hotel, a temporary residence, or by email, let the driver know. If you will be impossible to reach, make arrangements with a friend or family member to serve as the liaison between you and the driver and provide the driver with that contact information.

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